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Leadership and Communication Skills for Project Managers | Event Agenda
19 - 21 April 2010, Traders Hotel, Singapore
Event Agenda |
| Day One |
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Leadership:
- Popular theories
- Four styles of effective project leaders
- Applying the right style to the right personality type
- Leadership and decision making
Leadership Challenges:
- What is a leader? What are the challenges in leadership?
- Discover the need for balance between leading and managing
- Identify the roles a leader needs to play in project management
- Acquire the ability to recognise and be versatile to move from one
role to another
- How to develop leadership for competitive advantage in a global
landscape
Roles and Responsibilities of the Project Manager:
- Communication and human resources knowledge areas
- Role of the project manager and key stakeholders
- Politics and protecting your project
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Building an Effective Communication Plan:
- Interpersonal communication methods
- Listening skills
- Balancing stakeholder interests
- Performance reporting
Motivational Approaches:
- Determine what is motivating to the project team members by using Theory X and Theory Y
- Categorise hierarchy of needs and recognise the contrasting nature of motivators
- Integrate individual and organisational needs
- Understand the concept of the Linking Pin
- Discover the effects of motivation across the life span
- Identify the 10 stages in a career
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| Day Two |
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Using the MBTI®:
- Identify the 4 MBTI® Scales: Extravert-Introvert, Sensing-iNtuition,
Thinking-Feeling, Judging-Perceiving
- Focus and clarify behavior patterns using the MBTI® Lenses: Function
Lens, Temperaments Lens, Quadrant Lens, Dynamic Lens
Effective Teams:
- Define types of teams commonly used on projects
- Identify the stages of team development
- Understand types of behavior patterns and group dynamics
- Recognise and overcome barriers to team performance
- What are Virtual Teams?
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Stress Management:
- Signs and causes of stress
- Symptoms and stress keys
- Coping strategies and management
- Create your personal stress control checklist
Conflicts Within a Team:
- The role of the project manager in conflicts
- Signs, symptoms, and causes of conflicts
- Conflict resolution techniques
- Anger Management
Problem Solving and Decision Making:
- PSDM model
- Concepts, assumptions and facts
- Generating alternatives options
- Planning for implementation and control
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| Day Three |
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Managing Conflict and Agreement:
- Identify types and sources of conflicts
- Learn to apply appropriate conflict resolution approaches
- Manage consensus decision making effectively
- Manage agreement and avoid “Abilene Paradox” or false consensus
- Be able to respond productively and positively to stress
Delegation Skills for Project Managers:
- Why don’t we delegate?
- Advantages and disadvantages of delegation
- Delegating easy jobs and not so easy jobs
- Delegating challenging jobs and the outcomes
Setting Project Stakeholders Priorities:
- Conflicting priorities within and across projects
- Setting constraint priorities with project stakeholders
- Resource conflicts and workload histograms
- Shifting corporate priorities and your project
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Enhancing Communications Skills:
- What are the communication channels available and how best to use them?
- Discover emotional intelligence and how it affects our success in the work environment
- Identify communications models, types of communications and how communications styles impact the way we communicate
- Overcome communications shortcomings
- Learn how to use the Johari Window to show how we give and receive information about ourselves and others
Running Effective Project Meetings
- Setting the purpose and tone
- Running brainstorming or planning meetings
- Difficult people in meetings
- Running remote team meetings
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Please download free brochure for more details.
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